Frequently Asked Questions
GENERAL
We’re Faith Kindled, a Christian lifestyle brand, dedicated to faith-based wall art and uplifting designs that reflect the love of Jesus.
All of our canvas prints are made and shipped from the USA through trusted production partners to ensure high quality and timely delivery.
SHIPPING
Orders ship in 3–5 business days. Delivery time varies on your country and chosen shipping method.
USA:
- Economy Shipping: 4-8 business days
- Standard Shipping: 2-5 business days
Canada:
- Standard Shipping: 2-5 business days
Australia:
- Standard Shipping: 3-6 business days
United Kingdom:
- Standard Shipping: 2-3 business days
You’ll get a tracking number by email. If it’s been more than 7 business days and you haven’t received it, email us at support@faithkindled.com.
Sadly, we do not ship to all countries. At the moment, we ship only to the USA, Australia, and Canada. Rates and times vary by country.
RETURNS
Because all items are made to order, we only accept returns for incorrect, damaged, or defective items, as mentioned in our "Shipping & Returns" policy on the product page.
Refund requests must be made within 30 days of the purchase date.
For refund inquiries, please email us at support@faithkindled.com.
Please email us with a photo and your order number at support@faithkindled.com. Trust us, we’ll make it right!
OTHER
We don’t offer personalization yet, but we’re working on it. Reach out with ideas, we’d love to hear them.
Use our Contact Page or email us at support@faithkindled.com. We typically respond within 24-48 hours.